Common Questions
Garage Door Service FAQs
Have a question about your garage door? You are not alone. Below we have answered the most common questions we hear from Calgary homeowners and businesses about garage door repair, installation, and maintenance.
If you do not see your question listed here, our team is just a phone call or email away. We are always happy to help.
Can you install a smart garage door opener in Legacy?
Yes. We install and program belt-drive and smart openers that let you control and monitor the door from your phone, and we pair every remote and keypad in the home. This is a popular upgrade for newer Legacy homes with basic builder-grade openers.
My home is new. Is a garage door problem covered by warranty?
It might be. Some door and opener parts on new homes are still under builder or manufacturer warranty. We can inspect the issue and let you know whether it is a warranty item or a repair we can handle directly.
Why won’t my new garage door open in cold weather?
Cold thickens the opener grease and can freeze the bottom seal to the driveway, and in a hard freeze even a newer spring can snap. Do not force the door with the opener. Call for service and we will free it safely and re-lubricate with cold-rated grease.
Do you install doors on new and infill builds?
Yes. We fit complete door and opener packages on new and infill homes in Legacy, with options for windows, insulation, and colour to match the exterior.
My garage door reverses before it closes. What is wrong?
This is almost always a photo-eye sensor issue. The sensors near the floor may be dirty, knocked out of line, or blocked. Cleaning and realigning them usually fixes it, and we can check the settings if it continues.
How often should a new garage door be serviced?
Once a year is ideal, even on a new door. An annual tune-up with lubrication, a balance check, and safety testing keeps it running smoothly and prevents cold-weather problems.









